Contact us

Support, Inquiries and Feedbacks

Call us for support and inquiries. We are dedicated to give you the best customer support.

SHOWROOM

Mon - Sat | 9AM - 6PM

Address:

Colombo Road, Marawila.

Phone:

0322 255 222

RMA

Mon - Sat | 10AM - 5PM

Address:

Colombo Road, Marawila.

Phone:

0322 255 242

HOTLINE

Mon - Sun | 9AM - 9PM

Phone:

0117 253 153

WhatsApp:

0771 455 242

How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number to monitor your shipment.

Do you offer technical support for the products you sell?

Yes, we provide basic technical support for all products purchased from our store.

Can I modify or cancel my order after it’s been placed?

Orders can be modified or canceled before we start processing the order. After that, they are processed for shipping. Please contact our support team as soon as possible for assistance.

What are your business hours?

Our customer support team is available Monday to Friday, from 9:00 AM to 7:00 PM. For inquiries outside business hours, feel free to email us at info@eyetec.lk or use the contact form here, and we will respond the next business day.

Can I get help choosing the right product for my needs?

Absolutely! Our team is happy to help you find the perfect product. Reach out to us via chat, email, or phone for personalized recommendations.

Send us a email